Shipping
Shipping with Royal Mail
Orders above £35 = Free Delivery
Orders between £0-£35 = £3.99
Orders above £135 will automatically be shipped with UPS Home Delivery.
Shipping: 4-10 business days.
Shipping with UPS
The fastest shipping option
UPS Standard Home Delivery = £25
Orders above £135 = Free Delivery
Shipping: 2-4 business days.
General Shipping Information
After Brexit, sometimes customs will need more time processing you shipment.
Furthermore we can't be held responsible for any unforeseen circumstances which can lead to shipping delays.
Orders above £135 will automatically be shipped with UPS Home Delivery. This is to avoid extra duty fees upon delivery.
The expected shipping times are following Danish public holidays.
PostNord is the Danish National Postal Service. They work with postal services and carriers all across the world and by choosing this shipping option, it will be shipped with PostNord, but your parcel will be delivered by Royal Mail.
There will be a price of £0,01 on jewelry boxes. This is because the UK customs only allow import of products of a monetary value.
Order confirmation & tracking
Order confirmation
You will receive an order confirmation immediately after purchase to the email address you provided during checkout. Please contact us if you do not find it in your inbox or spam folder. For your information, it is generally not possible to delete or correct an order, as we export directly to our warehouse to ensure the shortest possible delivery time.
Tracking number
It is important that you contact us if you have not received tracking information after 10 business days (Royal Mail shipments) or 4 business days (UPS shipments) in your inbox or spam folder.
Please track your order with Royal Mail here.
Please track your order with UPS here.
Ireland
If you are based in Ireland, please go to our EU webshop here.
Shipping from Denmark
Please note that we are shipping from Denmark to the UK. If you need to return a Jewellery, please read the Returns page for detailed info on how to return.
We reserve the right to correct any errors, inaccuracies or omissions on the shipment details.
Any questions?
If you have any questions regarding the shipping, please do not hesitate to get in contact with us.